Unemployment Compensation Navigator Program

Unemployment Compensation Navigator Program from Philadelphia Legal Assistance

The Unemployment Compensation (UC) Navigators from Philadelphia Legal Assistance can help you throughout the unemployment compensation process. 

  • What can the UC Navigator do?

    The Unemployment Compensation Navigator provides free information and assistance regarding:

  • Where are UC Navigators Located?

    UC Navigators are located at two sites in Philadelphia.

North Philadelphia 

CareerLink® North 4261 N 5th Street Philadelphia, PA 19140 

Mondays 9am to 3pm.

 

West Philadelphia

4601 Market Street, Philadelphia, PA 19139

(Enter by the parking lots)

Wednesdays 8am to 3pm.

  • Who are the Unemployment Compensation Navigators?

Unemployment Compensation (UC) Navigators are not lawyers but work under the supervision of licensed attorneys. Information, documentation, and assistance provided by UC Navigators does not constitute legal advice. 

If you require further assistance, our staff can provide referrals for additional services.

  • Do I need to schedule an appointment?

Appointments are not required, but by making one ahead of time you will ensure that you can meet with a UC navigator.

Making appointments depends on which location you are going to. Please see below for more details.

North Philadelphia (CareerLink North)

You will need to go in-person to CareerLink North and ask the staff at the front desk to make an appointment with the UC Navigators.

West Philadelphia (4601 Market Street)

You can either make an appointment by going to the West Philadelphia location in-person or by using this online form: https://ucnavigator.youcanbook.me/

  • What documents do I need to bring?

    To resolve your issue as fast as possible, please bring the following documents to your appointment (if you do not have them, that is okay):

    • Social Security Card
    • Driver’s license or state-issued ID
    • Phone 
    • Log-in details of your email account.
    • UC account login
    • If you would like to receive your benefits through direct deposit, your account and routing number.
  •  

Looking for more info?

Check out the UC frequently asked questions page.